A Rewarding Night’s Work

For many, the idea of working overnight may seem challenging—quiet hours, dimmed lights, and long shifts. But at Caz Recovery, our overnight staff play an essential role in supporting residents on their recovery journey. It’s not just about keeping the house running; it’s about being a steady, compassionate presence when people need it the most. Amethyst, who has worked as an overnight Program Monitor for over two years, initially had a different idea of what the job would entail. “I thought it would be a quiet shift where I’d mostly be there in case anything happened,” she admitted. “But I quickly learned that nighttime is when some of the most meaningful moments can happen. People are processing their emotions, sitting with their thoughts, and sometimes just need someone to talk to.”                            

A Safe Space for Honest Conversations

For residents at Caz, nighttime can bring reflection, vulnerability, and sometimes restlessness. Some struggle with sleep due to medications, while others find that late-night hours bring unresolved thoughts and emotions to the surface. That’s where Program Monitors step in. “A lot of the medications help residents fall asleep, but they don’t necessarily help them stay asleep,” Amethyst explained. “So, I often see residents getting up, grabbing a snack, or just walking around. Sometimes they stop to talk, and that’s when we have the realest conversations. It’s not forced or scheduled—it’s just them being open about what’s on their mind.” Being available in those moments, to listen and offer support without judgment, is what makes the role so meaningful. “You can see the impact when residents leave and tell you they’re still applying what they learned here,” Amethyst shared. “That’s when you know you made a difference.”

More Than Just a Job—A Community

One of the biggest misconceptions about working overnight is that it’s isolating, but our Program Monitors say that’s far from the truth. “I’m the overnight staff, but I don’t feel like I’m ‘just the overnight shift,’” explained one Program Monitor. “People from the morning and evening shifts all work as a team. I feel valued, and that makes all the difference.” The sense of connection extends beyond just coworkers—it includes the residents as well. New residents sometimes feel hesitant about opening up, but our Program Monitors make sure they know that someone is there if they ever need to talk.

“It’s fulfilling to see that moment when they finally come downstairs and say, ‘Hey, can I talk?’ That lets me know they feel safe here.”

Evening & Overnight Openings in Erie & Niagara County
Madonna House	Unity House
Starting pay begins at $17.50 per hour, with an additional $1.00 per hour shift differential for overnight shifts. View Our Current Program Monitor Openings Here!

Challenges and Rewards

Of course, working overnight comes with its own set of challenges. The job requires patience, empathy, and the ability to handle difficult situations with a calm and understanding approach. Some residents have bad days, and Program Monitors need to remember that their reactions aren’t personal. “The key is not to take anything personally,” Amethyst said. “People in recovery are in a vulnerable position. They might not always react in the best way, but that’s not about you—it’s about where they are in their journey.” It’s important to note that Program Monitors are never alone and are not responsible for providing counseling or clinical care.  They are backed by a full, multi-disciplinary team of professionals who are always accessible.  Having a strong support system in the workplace makes all the difference. Caz provides ongoing training to ensure that overnight staff feel confident in their roles, from handling medications to conducting room checks. There are also wellness resources available to help staff manage the role of supporting residents in recovery.

Flexibility and Growth Opportunities

One of the benefits of working overnight is the flexibility it provides for those who have other commitments. Amethyst, for example, is working toward a degree, while still maintaining her role in the recovery community. “I love that I can balance my personal goals with my job here,” she said. “And Caz has always encouraged me to grow. They constantly let me know about opportunities to advance, get certifications, or move into different roles.”

Join Our Team

“If you come into this job with the right intentions, it will be one of the most fulfilling things you ever do. This isn’t just a job—you’re becoming part of someone’s recovery story.”

For those interested in a career in recovery, Caz offers the opportunity to gain experience and training while making a real impact. Many staff members have gone on to pursue additional credentials, such as becoming Credentialed Alcohol and Substance Abuse Counselors (CASAC).  Caz is actively hiring overnight Program Monitors, and we need individuals who are passionate about making a difference.

Apply today and start making a difference: Job Opportunities at Caz Recovery